Sc Dic Won Over A Month Ago....no Notice In The Mail

[Judy]

Unbelievable!

VARO called me April 23rd to say that I won the 18+ year old SC DIC claim.

"The letter will be in the mail to you....fifteen days after the letter is mailed, the check will follow"...

As of today 34 days later, they can't EVEN FIND the file!! I have received nothing in the mail and all my phone calls to the VARO Rep have resulted in "we can't find the file".

I have been told during this month long saga, "file went to raters"; "file went to review"; "file went to post department"; "file is in accounting" and much more. Only I have no letter and they can't even find the file.

I was told today that I can choose to "wait" or I can contact my Senator for help.

Judy

[Pete53]

Kay Bailey never a big help for me.

[Judy]

Sorry to hear that Pete but apparently, she won't be helping me either.

I send an IRIS and used the catagory "service complaint" on the VA website. At least I got an acknowledgement (automated) that it was received and of course it says "you will have an answer within 5 business days"..... that will be Thursday 6/04/2009 which by my calendar is TOMORROW!!

We'll see what happens tomorrow.

I telephoned the VARO Houston Rep again today and you can imagine; he has heard nothing, seen nothing and my file is still "MIA"....

Wonder what incompetent employee is holding it?

Judy

[Judy]

Dear hadit friends,

No response from my IRIS (5 days was expired 6/4/09) today is 8 days.

No response from anybody at VARO Houston regarding the whereabouts of my claims file or the award letter....they still say file can't be found.

I have emailed my Senator, my Congressman (today) and the 9 key people I know of at the VARO Houston. Ursula Henderson, Tim Clark, all 4 of the people Berta listed here as well as the three more VARO people known to have handled my file.

It has been 41 days since the OFFICIAL telephone call that I had won... this is unfathomable.

No award letter, no money.

I now have a new IMO in hand from Dr. Bash and he recommended an attorney for FTCA so I have now emailed him and hopefully we can have a consultation soon regarding the FTCA claim.

I cannot file the CUE for EED (Dr. Bash can't even write the IMO) until I get the SC DIC award letter..........go figure. Wonder how long this is going to take?

Judy

[purple]

I don't know if you can consider a phone call from the VARO as official notification because there is no "proof". I don't say that to sound harsh...just as an observation. The VAROs can say whatever they want....but putting it in writing is another thing.

You can update your IRIS inquiry by opening your first one and clicking on the link at the bottom which says "Update Inquiry" and ask them why you have not received a response in the promised 5 days. I've recently done that and I was told that very day that they suspensed the VAMC for an answer the following day. Keep on their butt everyday.

[john999]

Don't waste your time with politicians unless you have a check in your hand, or you are from the NRA. Veterans are something they scrape off their shoes on the curb.

[Berta]

Judy-this is just awful -what you are going through-

Did anyone have your POA when you got that phone call?

Did the fed VA number come up on your caller ID?

Did this award involve the AMC at all?

I would update the inquiry as Purple suggested-

she is right -keep on them.

But this time tell them you are preparing a letter to the Sub Committee Investigations/ Oversight of the House Veterans Affairs Committee to see why the file -after you were notified of the award-cannot be found -unless they have a reasonable status of your situation.

This is almost scary-

I cannot believe someone from VA would call you with wrong info-

but then again-I got copies of my BVA award letter from 3 VA sources-and also Congressman Filner -so I think I am starting to believe it-

if VA had called me to tell me- I would have never believed them by phone.

Has anyone suggested that maybe due to the retro-the claim had to be signed off in VACO?