Jump to content
Using an Ad Blocker? Consider adding HadIt.com as an exception. Hadit.com is funded through advertising, ad free memberships, contributions and out of pocket. ×
  • 0

What's Wrong With 800# People...threats?


JHawks
This thread is over 365 days old and has been closed.

Please post your question as a New Topic by clicking this link and choosing which forum to post in.

For almost everything you are going to want to post in VA Claims Research.

If this is your first time posting. Take a moment and read our Guidelines. It will inform you of what is and isn't acceptable and tips on getting your questions answered. 

 

Remember, everyone who comes here is a volunteer. At one point, they went to the forums looking for information. They liked it here and decided to stay and help other veterans. They share their personal experience, providing links to the law and reference materials and support because working on your claim can be exhausting and beyond frustrating. 

 

This thread may still provide value to you and is worth at least skimming through the responses to see if any of them answer your question. Knowledge Is Power, and there is a lot of knowledge in older threads.

 

spacer.png

Question

I called the 800# again today. I have a legitimate reason for doing so. I have been trying to find out a simple question. All I want to know is if in fact my response to the VA's 10/27 request for addition info and medical records have been received. Nobody can tell me.

Yes, I do call often. IRIS is useless. All they have told me is they will forward my request to Atlanta RO. They did that on 12/8. Today is the 23rd and I haven't heard a word back.

So I fired of an Update to my IRIS asking them "Do you plan on responding to my question or not?'

Well, the guy on the 800# said that he sees where I responded to the IRIS with a smart remark. I said I did because I can never get a reply to my question or a straight answer from anyone. I told him I need to know if the "IMPORTANT" medical evidence I submitted that included a diagnosis and NEXUS was received and in my file.

He go really rude with me and told me that he was going to flag my file so that if I called again whoever answered my call would know not give me any information that I asked for. He also told me that by flagging my file it would delay my claim for several more months.

Can they do that?

Link to comment
Share on other sites

  • Answers 17
  • Created
  • Last Reply

Top Posters For This Question

Top Posters For This Question

Recommended Posts

No.

I have this on good authority.

Not to shed a bad light on a single station, but the delay issue may with the RO.

If you have a POA at the RO, they can see if the material was received.

Best wishes.

Link to comment
Share on other sites

  • HadIt.com Elder

Do you have a service officer? You never get the same person twice on the 800 line so keep calling, but be low key and very polite. The person you talked to is a worm. They sadistically enjoy making vets suffer. They are everywhere, but don't give them power. I would say to contact your congressman but that might slow things down even more while they investigate (they will take the VA's word). Maybe the IG's office can help, but you must keep your cool. If you show anger that will just reinforce what this jerk said about you.

Link to comment
Share on other sites

  • Moderator

I called the 800# again today. I have a legitimate reason for doing so. I have been trying to find out a simple question. All I want to know is if in fact my response to the VA's 10/27 request for addition info and medical records have been received. Nobody can tell me.

Yes, I do call often. IRIS is useless. All they have told me is they will forward my request to Atlanta RO. They did that on 12/8. Today is the 23rd and I haven't heard a word back.

So I fired of an Update to my IRIS asking them "Do you plan on responding to my question or not?'

Well, the guy on the 800# said that he sees where I responded to the IRIS with a smart remark. I said I did because I can never get a reply to my question or a straight answer from anyone. I told him I need to know if the "IMPORTANT" medical evidence I submitted that included a diagnosis and NEXUS was received and in my file.

He go really rude with me and told me that he was going to flag my file so that if I called again whoever answered my call would know not give me any information that I asked for. He also told me that by flagging my file it would delay my claim for several more months.

Can they do that?

These folks are in the drivers seat. You have absolutely no recourse as they answer to no one.

Send all documentation certified return receipt and get a VSO hand carry a copy.

Under no circumstances are you to alienate these people. This can cost you precious time. These folks play dirty and there is nothing you or anyone can do but wait.

What you can do is make a trip to the RO to see the folder yourself to verify it is in there.

J

Link to comment
Share on other sites

Which RO is it?

Papa

Link to comment
Share on other sites

  • HadIt.com Elder

St. Petersburg is just as bad if not worse.

Link to comment
Share on other sites

  • veterans-crisis-line.jpg
    The Veterans Crisis Line can help even if you’re not enrolled in VA benefits or health care.

    CHAT NOW

  • Advertisemnt

  • question-001.jpegLooking for Answers? Here are tips for finding the answers you seek.

     

    All VA Claims questions should be posted on our forums. To post, you must register. Registration is free. You can register for a free account here.

     

    You can read the forums without registering.

     

    Tips on posting on the forums.
     

    1. Post a clear title like ‘Need help preparing PTSD claim’ or “VA med center won’t schedule my surgery” instead of ‘I have a question.
    2. Knowledgeable people who don’t have time to read all posts may skip yours if your need isn’t clear in the title. I don’t read all posts every login and will gravitate towards those I have more info on.
    3. Use paragraphs instead of one massive, rambling introduction or story. Again – You want to make it easy for others to help. If your question is buried in a monster paragraph, there are fewer who will investigate to dig it out.

     

    Leading to:

     

    Post straightforward questions and then post background information.

     

    Examples:
     
    • A. I was previously denied for apnea – Should I refile a claim?
      • Adding Background information in your post will help members understand what information you are looking for so they can assist you in finding it.
    • I was diagnosed with apnea in service and received a CPAP machine, but the claim was denied in 2008. Should I refile?
       
    • B. I may have PTSD- how can I be sure?
      • See how the details below give us a better understanding of what you’re claiming.
        • I was involved in a traumatic incident on base in 1974 and have had nightmares ever since, but I did not go to mental health while enlisted. How can I get help?

     

    This gives members a starting point to ask clarifying questions like “Can you post the Reasons for Denial from your claim?” etc.

     

    Note:

     

    • Your first posts on the board may be delayed before they appear as they are reviewed.
    • This process does not take long.
    • Your first posts on the board may be delayed before they appear as they are reviewed. The review requirement will usually be removed by the 6th post. However, we reserve the right to keep anyone on moderator preview.
    • This process allows us to remove spam and other junk posts before hitting the board. We want to keep the focus on VA Claims, and this helps us do that.
  • Most Common VA Disabilities Claimed for Compensation:   

    tinnitus-005.pngptsd-005.pnglumbosacral-005.pngscars-005.pnglimitation-flexion-knee-005.pngdiabetes-005.pnglimitation-motion-ankle-005.pngparalysis-005.pngdegenerative-arthitis-spine-005.pngtbi-traumatic-brain-injury-005.png

  • Advertisemnt

  • VA Watchdog

  • Advertisemnt

  • Ads

  • Can a 100 percent Disabled Veteran Work and Earn an Income?

    employment 2.jpeg

    You’ve just been rated 100% disabled by the Veterans Affairs. After the excitement of finally having the rating you deserve wears off, you start asking questions. One of the first questions that you might ask is this: It’s a legitimate question – rare is the Veteran that finds themselves sitting on the couch eating bon-bons … Continue reading

×
×
  • Create New...

Important Information

{terms] and Guidelines

<——>