Been Trying To Get A 100% Id Card..and The Va Is Playing Games

[leftyf]

Received this email this evening. I'm so damned confused about what I'm entitled to..and most of the veteran help boards are useless as they use the term ID Card, MWR Card, Commissary & PX card" VA...etc, interchangeably. I've talked to other 100% vets and they got MWR, and it was included on their ID card, as a matter of course, on one ID card, not two.

Are they using two cards now?? If two cards are being issued, how long is the *MWR* card good for?? My only real reason for getting the card is for the MWR priveleges

Any help would be appreciated. I cannot be the only person in the VA system having h*ll getting a simple d*mned ID Card.

Here's their message:

From: Dept of Veterans Affairs <iris_service@mailps.custhelp.com>

To: XXXXXXXXXXXXXX

Subject: [inquiry: 110121-001748]

Date: 01/24/2011 06:26:10 PM

Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 31 days.

If you wish to update this inquiry, please click on Reply and enter your additional question.

Please do not re-enter your name, file number, social security number or other personal information you have already provided to us in this Inquiry. Please just enter your question or comments.

Thank you for allowing us to be of service to you.

Discussion Thread

Response Via Email (Department of Veterans Affairs) 01/24/2011 06:26 PM

Dear Mr. XXXXXXXXl:

This is in response to your January 21, 2011, inquiry to the Department of Veterans Affairs.

You are only entitled to commissary and exchange store privileges through 100 percent service connected disability. Morale Wellness and Recreation (MWR) benefits are not included with these privileges. We suggest you contact your local base for eligibility criteria for MWR privileges. If you need another commissary letter please respond to this inquiry and provide us with your claim number or Social Security number.

Thank you for contacting us. If you have questions or need additional help with the information in our reply, please respond to this message or see our other contact information below.

Sincerely yours,

E. J. Kruse

National IRIS Response Center Manager

pac

How to Contact VA:

Online:

www.va.gov

By phone:

(800) 827-1000

(800) 829-4833 (TDD hearing impaired)

By fax:

(540) 597-1792

[jbasser]

Are you Permanent and total? No future exams scheduled, CHamp VA Ect?

If so, then this IRIS is totally wrong.

They specify on the access on the ID card.

J

[stillhere]

OK I went through this a little when I got my ID, privileges card, ID card or whatever. You need to go to the base where you are planning on using the cards website. Most have a website.

if you are not computer saffy send me the base and I will see what you need for you and post.

I most warn you all bases are different but I agree with you MOST offer the same 3 to 100% disabled Exchange, commissary, and MWR!

[leftyf]

OK I went through this a little when I got my ID, privileges card, ID card or whatever. You need to go to the base where you are planning on using the cards website. Most have a website.

if you are not computer saffy send me the base and I will see what you need for you and post.

I most warn you all bases are different but I agree with you MOST offer the same 3 to 100% disabled Exchange, commissary, and MWR!

I'm currently in Norfolk, VA...and there are a boatload of places to get the ID card. I've talked to the majority of them about getting the card is no problem now that the VA has sent me 3 separate but different letters authorizing PX & commissary privs...and the local VA ain't got a clue.

Thanks, if you find out anything more plese let me know.

[stillhere]

I'm currently in Norfolk, VA...and there are a boatload of places to get the ID card. I've talked to the majority of them about getting the card is no problem now that the VA has sent me 3 separate but different letters authorizing PX & commissary privs...and the local VA ain't got a clue.

Thanks, if you find out anything more plese let me know.

Well I am in VA also near Ft. Belvoir I had know problem with the base except when I called the golf club and asked about membership. the person on the phone said I wasn't eligible and I was a little pissed but I went to the website at found I was eligible and my ID card says MWR on it.

I will check a base around Norfolk for you and see why you are getting the run around. And you are right it does not make any sense! the other thing, Virginia just passed tax exemption for 100% vets for their prime residence effective Jan. 1, 2011 but the counties and locals do not have the law yet so again we have to wait!!

What a crock it is being 100% disabled and dealing with that but all the other BS to get the benefits we are entitled too!!

Almost like working a full time damn job!

[pacmanx1]

Try this

Verifying and Updating DEERS Information

You can verify your DEERS information by contacting your regional TRICARE managed care support contractor, your local TRICARE service center or the nearest uniformed services personnel office (ID card facility). Sponsors or registered family members may make address changes, however, only the sponsor can add or delete a family member from DEERS, and proper documents are required such as a marriage certificate, divorce decree and/or birth certificate. To update your DEERS information:

• Visit your local uniformed services personnel office or contact the Defense Manpower Data Center Support Office (DSO) at 1-800-538-9552 begin_of_the_skype_highlighting 1-800-538-9552 end_of_the_skype_highlighting. You can find the nearest uniformed services personnel office at: http://www.dmdc.osd.mil/rsl/.
  
  

[leftyf]

I will check a base around Norfolk for you and see why you are getting the run around. And you are right it does not make any sense! the other thing, Virginia just passed tax exemption for 100% vets for their prime residence effective Jan. 1, 2011 but the counties and locals do not have the law yet so again we have to wait!!

What a crock it is being 100% disabled and dealing with that but all the other BS to get the benefits we are entitled too!!

Almost like working a full time damn job!

Any info you can come up with would be appreciated.