Va Service Rep Made A Mistake

[Rockhound]

I found out the hard way, on my own. The Service Rep was supposed to make sure that I got a hearing during my DRO review and they didn't. Now my claim is on its way to the BVA and another how many years beforw I get my face to face with the traveling show. What I want to know is how do I lodge a complaint against my service rep for their enneptness in handling my claim? I tried to make it clear throughout my DRO that I wanting a hearing on the matter even when my original service officer retired. Each time I checked on my claim, I wanted ot make it clear to them that I wanted a hearing to have a face to face with the DRO Officer, tto make my position and evidence clean and how the VA examiners opion is not supported.

Anyway, What are my options for now?

Rockhound Rider

[john999]

Ask for a personal hearing. You can do that any time with a VA claim. The same thing almost happened to me. I caught the VA just in time to stop them from sending my claim to the BVA. I think you could get it back. Did you put the fact you wanted a hearing with the DRO in writing?

[Pete53]

I doubt that your Rep bothered to tell you that you can ask for a Heairng at any time. I would find someone else if it was my claim.

Good Luck

[Rockhound]

Ask for a personal hearing. You can do that any time with a VA claim. The same thing almost happened to me. I caught the VA just in time to stop them from sending my claim to the BVA. I think you could get it back. Did you put the fact you wanted a hearing with the DRO in writing?

The who problem is not understand completely how to word your appeal, instead of just asking for a DRO review, you must include that you want a face to face hearing with the DRO review officer. and check with the VA in person that you expect something in writing that they understand your wishes and will comply. I made my wishes know to my Service rep and thought he understood, I should have not only put those wishes known, I should have put them in writing and requested a hearing with a date. But now it has progressed to the BVA or I would have had to start all over.

I'm not aware of anyway to appeal a DRO once they have made a ruling and sent you a statement of the case and a form 9?

I use a service rep because the medications and possibly psych problems make it difficult for me to do things and know that I have done everything possible before it is to late.

I thought I was doing thing by constantly asking about the hearing and had had it been done right, since I had my original service officer retire, I wanted to make it clear that my new one know what my wishes were.

If I can get my review re-opened I would, but after talking with the VA in person, I was told that since a decision and statement of the case have been issiew, the BVA is my only option at this time. That's why I have come back to hadit. I was hoping their might be a way to get DRO reopened and a hearing.

I have another claim issue I wish to open, but I don't wish it to interfere or stop the claim at hand.

Rockhound Rider

[cooter]

Nothing worse than a incompetent so. Like Pete said, get rid of him/her and find one that'll actually help you. Make sure you go in your review with the DRO with your guns loaded with every piece of evidence you have to rebutt any/all negative statements written in the Reasons and Bases section of your denial letter. Evidence wins and hopefully stop before going to BVA. Good Luck

One other thing. What is that "critter" in your avatar? Just curious cause it has huge ears for a house cat.

I found out the hard way, on my own. The Service Rep was supposed to make sure that I got a hearing during my DRO review and they didn't. Now my claim is on its way to the BVA and another how many years beforw I get my face to face with the traveling show. What I want to know is how do I lodge a complaint against my service rep for their enneptness in handling my claim? I tried to make it clear throughout my DRO that I wanting a hearing on the matter even when my original service officer retired. Each time I checked on my claim, I wanted ot make it clear to them that I wanted a hearing to have a face to face with the DRO Officer, tto make my position and evidence clean and how the VA examiners opion is not supported.

Anyway, What are my options for now?

Rockhound Rider

[Colt]

Nothing worse than a incompetent so. Like Pete said, get rid of him/her and find one that'll actually help you. Make sure you go in your review with the DRO with your guns loaded with every piece of evidence you have to rebutt any/all negative statements written in the Reasons and Bases section of your denial letter. Evidence wins and hopefully stop before going to BVA. Good Luck

One other thing. What is that "critter" in your avatar? Just curious cause it has huge ears for a house cat.

Is it bad if the claim goes to the BVA? What does that mean for the claim if you don't mind explaining?

It looks like a Bengal house cat, but I can't be sure.

[john999]

BVA is OK it just takes time. If you can get a DRO Hearing sometimes it is faster because you are solving the problem at a lower level. As Pete has said you can ask for a personal hearing at any time in the process. Send the request by certified mail to the VARO asking for a hearing. See what happens. Even the VA will attempt to solve a claim at the VARO rather than sending it to the BVA. They can snatch it back and reconsider it via a DRO Hearing. I know because I have done it.