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  • 14 Questions about VA Disability Compensation Benefits Claims


    When a Veteran starts considering whether or not to file a VA Disability Claim, there are a lot of questions that he or she tends to ask. Over the last 10 years, the following are the 14 most common basic questions I am asked about ...
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  • Can a 100 percent Disabled Veteran Work and Earn an Income?

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    You’ve just been rated 100% disabled by the Veterans Affairs. After the excitement of finally having the rating you deserve wears off, you start asking questions. One of the first questions that you might ask is this: It’s a legitimate question – rare is the Veteran that finds themselves sitting on the couch eating bon-bons … Continue reading

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What Exactly Do Service Officer Do For Vets?


I am trying to find out what exactly the system is, that the service officers do/ Ok for instance. My claim is at the waco va, on re open.

The service officer is in the same building with the va. Somewhere in the va, lies my claim. I know my service officer has access to my c-file, because he has my power of retardee. So now what. I was told there are 15 service officers in waco for my service org. I would imagine they are assigned cases, based on whatever, such as complicated, or simple based on thier experience.

Im just trying to picture what is actually going on,. Im envisioning a service rep sitting at a desk in his office., And im envisioning the va personell on thier side of the building, , doing whatever it is they do. So what happens, does the Service officer basically wait around until the time comes that my case Is actively being worked by the ro, then get engaged and work with them to try and improve my position, or are they working on my case on thier own and doing research and confering amongst themselves, as to how best move forward.


Some letters I get from the service org say that my claim is with the " appeals team". So that sounds like people who would know what to do at that level.

When asking my service org how things work, they are very limited in what they will say. its very need to know type dialogue. real generic answers.

Im not trying to be critical but I just dont ;like following anyone but Jesus in blind faith., I dont think knowing how the process works is too much to ask.

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I have to add my 2 cents for what it is worth. I am a veterans service officer, going on 8 years. I volunteer 3-4 days a week and I do more research on claims than I believe the VSO's/NSO's located

Technically and realistically they do "nothing" for the veteran. They do help the VA deter veterans from making valid claims and requests for increases by spreading the misinformation the VA feeds th

I couldn't again more Phillip Rogers. I've contacted the American Legion several times in the past 9 months and I've only talked to him maybe 3 times (if that). I've never got a update on anything th

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I'm unsure of what the VSO's do as well, mine did give me the wrong date for an "appeal" it was my first claim and I really did not know much of anything, not that I know much of anything now but that was 9 years ago. He also told me "you will not win your claim", ironically after it came back approved he said "we did a really good job", yeah ok.

About the only thing I would use a VSO now for is the mail your paperwork to the VA for you and everything else you can do on your own.

As for how the VSO's are, well they all can get on here and say they are the best and do this and that, the only believable ones are the interactions that YOU had with them.


lol, no people are talking about THEIR experiences, a decent person gives credit where credit is due but as well tells the truth about their negative experience and hopefully it helps others out, there are not names thrown out so there isn't anyone identified.



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Though I am mindful that meg and some other VSOs do a good job for many vets, I understand the frustration of many veterans who have had bad experiences dealing with VSOs. My husband thought he had a good experience with his, but they really didn't do much for him. Sometimes the complaints are allowed to flourish. Other times the person complaining is admonished that there are good VSOs, and that can't all be lumped together, or even that the vets that complain are often the ones that cause the problem.

But as meg pointed out - it is always about the veteran - not the VSO.

So vets should feel okay complaining about the VSOs without having to put disclaimers on their posts - as we all know that they are not talking about EVERY VSO, just the bad ones, the ones who give bad advice, the ones who don't follow through, etc. etc. It is kind of a "given" in here, I think, that everyone knows there are some very good ones. But the really good VSOs are an exception to the rule. Just like when we complain about the raters, the DROs, etc. etc. we know that doesn't mean every single one -- but the general trend.

When we remember to put disclaimers on the posts -- that can be nice. But if we don't put a disclaimer on, I think everyone understands that we are not talking about every single VSO - and that we do appreciate the good ones.

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The problem with VSO's is that the "good" ones are often to busy to take your claim. So, you are forced to wait or take the next available VSO. The VSO's with a poor reputation have few clients and much time on their hands to take your claim.

So, the Veteran asks for a VSO, and the Secretary says:

"I can give you an appointment with Johnny newbie tommorrow, or would you rather have Mike Badreputation this afternoon?"

You respond, "Well, how about Jim Great Reputation?"

Oh, he is booked up until 2014.

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I have no trouble contacting my VSO, but its like talking to a 5 year old , you just cant get much information out of him . Like its a need to know basis type thing. no strategy, no gameplan, no anything. Maybe I can get a newscrew to meet me at the va, and we can do a story called, " a day in the life of a VSO?. " maybe then we can find out exactly what they do all day.

When I was a contractor and a customer asked me what my plans were, I would give them great explainations, details, explain things in laymans terms if needed, so my customer felt comfy with me, and trusted that I knew what I was doing.

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