Claims Dept Works On Saturday

[COOL BREEZE]

Unbelievable-The VA claims dept In Az works on Saturdays. I checked e benifits on friday and Saturday and today I saw that one of my claims was closed on Saturday. That was for a acid reflex and high cholestrol claim that I never re-opened-they closed it for no known reason. Don't really care about this as this isn't the jack pot. Went from rating down to development to closed. I know nothing will happen with that. I wonder since the other huge claim that has already gone through the exams, rating back to development will be next as both claims were sent back within1 week of each other. There is no way I won't receive nothing from this claim, they were sent the kitchen sink which I am expecting a good response. But working on the weekend-is this putting a dent in the claims process, or are they just putting any date on a claim to make it look good?

[Philip Rogers]

I've got a hearing consult(not C&P), coming up, on a Sunday morning, so maybe they're working OT.

pr

[Testvet]

week ends are good times to get actual paperwork done no phone calls few distractions I can't see why they would not work overtime especially since they are more than a million claims back logged the only thing that will get the back log cut down is to work it the new hires they have been adding to the VARO offices will be months if not years before they start adding to the workforce without someone having to look over their shoulder on every action

I for one am glad they are doing OT at the Regional Offices this is welcome news

[john999]

The other thing that will cut backlog is for new congress to change rules to make it harder to file a claim in the first place. What they have kicked around before is the idea that only vets hurt in "line of duty" could get paid sort of like workers compensation. If a soldier gets run over by a beer truck while off duty then he is on his own. This kind of thinking appeals to many who worry about debt.

[COOL BREEZE]

Unbelievable-The VA claims dept In Az works on Saturdays. I checked e benifits on friday and Saturday and today I saw that one of my claims was closed on Saturday. That was for a acid reflex and high cholestrol claim that I never re-opened-they closed it for no known reason. Don't really care about this as this isn't the jack pot. Went from rating down to development to closed. I know nothing will happen with that. I wonder since the other huge claim that has already gone through the exams, rating back to development will be next as both claims were sent back within1 week of each other. There is no way I won't receive nothing from this claim, they were sent the kitchen sink which I am expecting a good response. But working on the weekend-is this putting a dent in the claims process, or are they just putting any date on a claim to make it look good?

Unless the VA deliberately put that date on a Sat to make us assume they are working on the weekend-if so that is a big plus and I appreciate the small steps-bet we need much bigger steps including updated computer software-I understand they are still working in the stone age and that will definitely slow things down

[halos2]

OT is out the wazzo in the midwest. Some work 7 days a week. I know this for a fact by the amt of auto's in the staff parking lot, but know 2 of the people who work there, and they verified 6-7 days are more common then we realize....mucho $$$$ being paid out, then why are they still so far behind??

[Pete53]

The other thing that will cut backlog is for new congress to change rules to make it harder to file a claim in the first place. What they have kicked around before is the idea that only vets hurt in "line of duty" could get paid sort of like workers compensation. If a soldier gets run over by a beer truck while off duty then he is on his own. This kind of thinking appeals to many who worry about debt.

John999

That is so wrong and not acceptable. It does not matter how or when if you are injured while serving you deserve fair compensation.