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Email To Bob Mcdonald

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saxman

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There isnt anything complicated here People.... they KNOW why you want your C-FILE.. There is no expediancy in the system to help a veteran get things resolved, , everything seems to be done in such a way to delay a veterans progress. The delay is nothing more than another roadblock. They know that the veteran is attempting to secure evidence that will help thier claims.

Why was the C;FILE almost instantly sent to the vet once the sec requested action? this indicates it was not a logistical problem, the file wasnt lost, the file wasnt being worked on, the file wasnt in transit.. The file was being witheld is the only reason I can come to using logical deductions??

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ALL files should be digitized and kept in one central location, so the veteran has access to it at all times. the Ro should have to get thier copy from the same place the veteran gets it, so they cant " sit on " THE C file . This boring old game of

" the regional office is not ready to release your c-file because the are working on it" needs to come to a stop.

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  • 1 month later...

I agree whole heartedly. If I'm not mistaken aren't they in violation of the paper reduction act. Everything on disk, no more problems getting information for a claim. No more delays. Complete and accurate.

Mr. A

:ph34r: " FIGHT TILL YOUR LAST BREATH " :ph34r:

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I have to say, I e-mailed the old chap. The Honorable Secretary is true to his word. Personalized response. He responded to me in 3 hours. I think that the man is definitely trying. I will see how things go on when we start getting higher than the regional office. I'm curious now. I honestly would like to meet him. Even if to discuss the changes from going from a product driven company to an organization such as the VA.

Mr. A

:ph34r: " FIGHT TILL YOUR LAST BREATH " :ph34r:

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I emailed Mr. McDonald too after five years of inactivity on my appeal. I got a confusing packet Friday that seems to indicate that they disagree that I was 70% from 2007-2001 but then they say I suddenly got worse and now I think it says they are going to increase me to 70% for the PTSD as of 2011 but not prior. Is it that they are trying to screw me out of a considerable chunk of back pay. I filed my NOD in 2007 and have been the same condition wise since then. I even have my psych eval and can get a letter from my therapist saying so. I am taking it to the representative Monday so she can translate.

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If they were really concerned about helping Veterans, they would take all of those pages within every C-File, and give access to them on eBenefits so that a Veteran could access them 24/7 and see what is added as it is added, and print out what was necessary. You would think that it would save them a ton of money on paper, toner, postage and personnel over having to answer requests the old way.

Mark

USAF Active Duty 1988-1994

Security Police - Law Enforcement Specialist

Thank you all for your service to our great nation.

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