Please forgive me if I put this in wrong place but I am ashamed to admit new format baffles me.
On August 3rd VAMC Dallas informed me that the earliest Dermatology could see me was Oct 8th at 8 AM. I asked what about the 30 day wait list and getting outside appointment. The operator checked and siad I was eligible and said to call an 800 number in 5 to 10 business days. So I called August 11th Wednesday and they had nothing. I called VA and they said they had nothing so I called Patient Advocate and she said would check. She called me back in a couple of hours and told me that Head of Dermatology had not approved one person but my name would be sent up with a bunch of others.
I called today and nothing had changed so I call Directors Office and complained. By the way this all involver a half of dozen phone calls with long waits to talk to an operator or the clinics. My opinion is the Choice Program is a scam to make America think the wait list problem was fixed but nothing has changed.
Veterans deserve real choice for their health care.
Question
Pete53
Please forgive me if I put this in wrong place but I am ashamed to admit new format baffles me.
On August 3rd VAMC Dallas informed me that the earliest Dermatology could see me was Oct 8th at 8 AM. I asked what about the 30 day wait list and getting outside appointment. The operator checked and siad I was eligible and said to call an 800 number in 5 to 10 business days. So I called August 11th Wednesday and they had nothing. I called VA and they said they had nothing so I called Patient Advocate and she said would check. She called me back in a couple of hours and told me that Head of Dermatology had not approved one person but my name would be sent up with a bunch of others.
I called today and nothing had changed so I call Directors Office and complained. By the way this all involver a half of dozen phone calls with long waits to talk to an operator or the clinics. My opinion is the Choice Program is a scam to make America think the wait list problem was fixed but nothing has changed.
Veterans deserve real choice for their health care.
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