Ro Doesn't Acknowledge Claim/docs Sent In

[autumn]

my VSO filed a new claim 2 months ago. i usually have received a notice from RO that they did receive such things and that claim was proceeding and/or they required more info.

i've asked RO twice for such an acknowledgment, no response. VSO only says they filed it and mailed docs to RO, thats it.

shouldn't i have something that states they received the docs and claim request?

[Capt.]

Hello Autumn, Yes, you should receive a letter notifying you that the VA has received your information and that they are working on it. I would suggest that if you do not get a notice fairly quickly to send another letter, remembering that everything should be sent Certfied mail with return receipt so as to not have any problems. You are only one of many and the Veteran must press the issues and make sure they cover their actions and process. NEVER GIVE UP. God Bless, C.C.

[autumn]

Hello Autumn, Yes, you should receive a letter notifying you that the VA has received your information and that they are working on it. I would suggest that if you do not get a notice fairly quickly to send another letter, remembering that everything should be sent Certfied mail with return receipt so as to not have any problems. You are only one of many and the Veteran must press the issues and make sure they cover their actions and process. NEVER GIVE UP. God Bless, C.C.

that is what i thought. in the past whether VSO or i sent in claim i would get a response in the mail. to make sure i understand, even if VSO sent the claim, i should still get something in mail they received it, yes?

thank you

[john999]

When you send in a claim you should get a VCAA letter pretty soon. If you don't get a VCAA letter the VA has already violated your rights as a claimant and this is grounds for an appeal down the line. Since I live pretty close to my VARO I hand carry new claims to them and get date stamped copies. Otherwise, I send certified/return receipt as the Captain says. You can never, never trust these guys at the VA to do the right thing.

[autumn]

When you send in a claim you should get a VCAA letter pretty soon. If you don't get a VCAA letter the VA has already violated your rights as a claimant and this is grounds for an appeal down the line. Since I live pretty close to my VARO I hand carry new claims to them and get date stamped copies. Otherwise, I send certified/return receipt as the Captain says. You can never, never trust these guys at the VA to do the right thing.

hey john, et. el.,

i sent first request via fax, i have that fax ackknowledgement. the second time was a simple letter and i got a signed delivery receipt from VARO that they got my letter. then i asked VSO about it.

i have yet to get anything from VARO on this submitted claim a few months back, like oct.

i'll write them again next week and send copy to congressman.

thx

[autumn]

When you send in a claim you should get a VCAA letter pretty soon. If you don't get a VCAA letter the VA has already violated your rights as a claimant and this is grounds for an appeal down the line. Since I live pretty close to my VARO I hand carry new claims to them and get date stamped copies. Otherwise, I send certified/return receipt as the Captain says. You can never, never trust these guys at the VA to do the right thing.

got 3rd request ready for mail on tues. faxed same to congressman's office.

i didn't realize that is a violation of my rights. so why didn't the VSO mention that? fishy, real fishy

[Pete53]

I am not sure where your claim is but it is possible that they are more than 2 months behind. I would call 800 827 1000 and see if they can help you.