i deal with st petersburg, fl and other than a few miscues have been very good. other than my current claim, i believe everything has been resolved in a 5 to 6 month timeframe. the current one (going on 9 months) lost between 4 and 5 months due to miscues.....my original letter with what i was claiming was incorrect, took about 6 weeks to 2 months to resolve. then they sked me for my exam and never sent the letter. had to resked and lost 2 months with that. and they took one month to sever my claim as i decided to deal with just depression claim and wait on ortho.