Well I went ahead and tried to use this feature, although, I have to state that I knew it was going to be problematic, I decided to give a go. Stay away. I tried to upload small files at first using a variety of stated supported files. Nope. A big no-go. The system would freeze up and stall out completely. I even tried uploading small files individually for the last few days. No-go. A few times the files loaded and when I would try to enter a new document it would erase the last. I think this is just a small smokescreen to try to give the VA a better image. A failed attempt to make it easier for veterans to file their claim for benefits. If it worked without problems I think it might be useful, however, given the direction the VA is trying to go, in my opinion, just my opinion, I think I would just do it the old fashioned way. It may be slower, however, your important information won't be lost in the digital black hole. I will try using this new system again, for the 6th time, but I have my stamps at the ready to mail in my claim. Just my experience so far folks.