berta,
thanks for your service to vets here and everywhere. although i have only been a member of this site and received no help from anyone here on my claim, i understand exactly what you are saying.
i see the posts asking for help, someone tries to help, then the story changes. and then it turns in to a pi@@ing contest.
but you and people like you help so many and as a third party, just watching, thanks for all you do for oh so many veterans!!