Veterans Benefits Management System (Vbms)

[vern2]

Does anyone know how this works.

Perhaps Veldrina could enlighten me- see my prior posts and IRIS response where they mentioned VBMS.

Vern

[JT24usn]

Latency or lag time

http://m.nextgov.com/defense/2013/12/va-paperless-claims-system-spontaneously-shuts-down/74978/?oref=ng-iphone-interstitial-continue

[JT24usn]

I myself who work for the va hates the union, but you do realize that most if the union is veteran employees and it would take an act of congress to let a veteran employee go. Believe you and me when I say that some should go, but the mgrs hands are tied. They have to dot their i's and cross their t's. They have even gotten to the point that they are retraining some so they can say hey we gave you every chance but you still can't hack it. I get my work done and am up to date on my claims (work about 10-20 claims a day with 98% or greater quality) and am given to other peoples digits (each employee gets digits/a group of last two digits if Ssn to work example last four 7625 any veterans digit ending in 25 would be my digit. I have to do their work because of union and they are a veteran who the powers that be have to tread lightly.

Edited June 11, 2014 by JT24usn

[vern2]

That is the purpose of the electronic system. Ebenefits is uploaded into vbms. Paper wise there is about an 18 day lapse between received and scan (or view through vbms). Ebenefits should be viewable because it is electronic. The problem going on right now is how long it takes from scan to view. There is a banner telling us that it (something, I say something because the contractors are horrible at labeling what was received) was received but we have to wait til it shows up in vbms.

Ebenefits is supposed to be straight to since electronic but we receive a new "push" to fix something I the system to make it easier but normally f's it up because something isn't compatible with the va electronic security system. It is a cluster something or rather right now. In the mean time is lowly vsrs are required to keep the same point production standards and quality as we did with the legacy (prior) system. Nothing like working with one hand ties behind our back. Us grunts really do try to do right by you guys because most of us are vets too, but we are hemmed up by the powers that be. Sorry from one vet to another

sorry to hear this, thought I was doing the right thing by using eBenefis to upload my claim documentation. Well at least kept copies of everything I submitted as all of the documents had to be converted to .jpeg and downsized to meet the 5 mg upload limit. May have to just print and mail to RO.

[JT24usn]

Vern2,

If you send the paperwork to RO , the first thing they will go is send it to scanning contractors. Ebenefits was right just some dummy didn't see it or there was a lapse in system updates. Example, updating poa is done in the vbms program but may not show up til next day as system had to refresh.

Right now we have at least three systems open to make sure all paperwork is available: legacy system, vbms, and a program called virtual va. Them we also have Capri (vamc uplink) to upload medical records and put exams in. These are to name a few.

[vern2]

The problem I experienced is that the rating official did not use any of the VBMS data that was available to reach a decision in my claim. Only data that was used was in my initial claim that was sent certified mail in 2012. I noticed this probblem in July 2013, and sent 2 certified letters to VA and still nothing done. The narrative that got with my denial only mentioned the 2012 documentation. What a crock! The bottom line is more delays, which seems to be VA objective.

[john999]

So is the VBA in process of transferring all the paper C-Files into electronic files? I can see this will be a mess since half of the files are illegible. My C-File is just a mess.