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What Is The Evidence Intake Center?


pacmanx1

Question

Is this an old or new way for VA to confuse a veteran?

In order to improve claim processing timeliness, Veterans Benefits Administration (VBA) has begun deployment of Centralized Mail Processing (CMP) for compensation claims and claim related documents.

If you have additional evidence to submit to support your claim, please mail or fax your evidence to the applicable CMP location below. Please be sure to put your name and claim number or social security number on every page of documentation you mail or fax to VA and keep a copy of everything for your records.

When submitting claims:
U.S. Department of Veterans Affairs
Claims Intake Center
PO Box 5235
Newnan, GA 30271-0020




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  • HadIt.com Elder

Thank you pete992 for this info,, we need to learn more about this..

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This same thing happened to me some time ago. I sent some documentation to support my claim, but forgot and put the old po box 7000 address and my certified mail was forwarded to Newnan, Ga. Then I changed and am sending mail to po box 1437, at St. Pete. Not sure what this is about either?

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We were instructed to respond to the Evidence Intake Center in Wisconsin. So, I faxed everything in and also sent it via Certified Mail to that location. That was regarding an SSOC related to a pending BVA remand.

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The va is centralizing mail. It goes to scan quicker and uploaded into the new vbms system. There is no need now that the majority is electronic to send mail to ROs. Another va theory.

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Yes, this is a new way for VA to confuse vets :huh:

I received this same notice at the bottom of an IRIS inquiry back in July.

From what I can gather, each VARO has been boxing up and sending every piece of paper that we mail or fax them to a scanning facility. Everything is scanned and associated with our VBMS or electronic C-file there. That process usually takes at least 3 weeks.

Now they are asking vets to mail or fax DIRECTLY to the scanning facility, cutting out the middleman of the VARO. Once the documents are scanned and associated with a vets file, then the folks at the VARO can view them on the computer.

There are 2 scanning facilities. One in Janesville, Wisconsin and the other in Newnan, Georgia.

Might be in response to those 8,000 documents they found sitting in a locked room, of unprocessed mail. http://iava.org/press-room/press-coverage/baltimore-sun-va-document-problems-caused-payment-delays

Edited by NavyWife (see edit history)
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you still can use ebenefits to scan documents just not more than 10 pages

also I had a post from iris that it takes at least 75 days for it to get scan in

or something like that they were just getting my lawyer info since 2-14 I hope

its better by now. I live 20 miles from Newnan GA

Edited by RUREADY (see edit history)
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We were instructed to respond to the Evidence Intake Center in Wisconsin. So, I faxed everything in and also sent it via Certified Mail to that location. That was regarding an SSOC related to a pending BVA remand.

must send it to Newnan Ga

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  • Content Curator/HadIt.com Elder

Glorified mail room

Screenshot+2014-01-14+at+8.42.05+PM.png

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My IRIS inquiry about a FOIA had this in the end of the email today:

By fax: (ten pages or less)
Toll Free: (844) 822-5246
Local: (608) 373-6690

Please note: packages containing more than ten pages of documents must be submitted by mail.

When submitting all claims:
U.S. Department of Veterans Affairs
Claims Intake Center
PO Box 5235
Janesville, WI 53547

When submitting evidence or anything other than a claim:
U.S. Department of Veterans Affairs
Evidence Intake Center
PO Box 4444
Janesville, WI 53547

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  • In Memoriam

The reason you can only fax 10 pages is because many DBQ's are 11 pages long. The last page has the doctors signature.

In the navy we use to say flush twice cause it's a long way to the chow hall.

US Navy food was very good this is just something we all said.

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This would be OK if we had access to the file online. Before I left the service, they just had scanned all the 201 and med files. We could look at them at any time. It was nice. Promotion paperwork would be sent to HQ and online within 3 days. Also NCOER's and any other records. Yep, the bad ones too. You could add records that they did not have. My record has every peice of paper on me that I know of to include my two denied appeals to army for when they sh*t canned me..

Again, unless the Veteran has access to the c-file online at all times, I won't like it. No reason for it not to be that way. Many people can access at the same time, etc., not like now when your physical record has to make about three laps around the USA for a simple claim.

And just think of the trees it would save, every-time someone wants to have a piece of it..

Hamslice

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This is further confirmation the system needs tweeking. I am cognizant of the amount of paperwork involved; however the veteran has an expectation to know where to send material and reasonable expectation it can uploaded in a timely manner.

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Can anyone relay the Claims In Take Centers fax number?

Thx

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  • HadIt.com Elder

Is this an old or new way for VA to confuse a veteran?

In order to improve claim processing timeliness, Veterans Benefits Administration (VBA) has begun deployment of Centralized Mail Processing (CMP) for compensation claims and claim related documents.

If you have additional evidence to submit to support your claim, please mail or fax your evidence to the applicable CMP location below. Please be sure to put your name and claim number or social security number on every page of documentation you mail or fax to VA and keep a copy of everything for your records.

When submitting claims:

U.S. Department of Veterans Affairs

Claims Intake Center

PO Box 5235

Newnan, GA 30271-0020

Newnan, GA Fax Numbers

Local 248-524-4260

Toll Free 844-531-7818

Janesville, WI

Local 608-373-6690

T.Free 844-833-5246

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Not only am I a TiredCoastie, but now confused one as as well! USCG always really stood for "Uncle Sam's Confused Group" anyway. Guess I'm just trying to figure this out as well.

I've got to get my Form 9 in the system before the end of next week and was trying to figure out where to send it. Sounds like there is less handling of any documents sent if they go directly to the "Evidence Intake Center" rather than the RO, which will just resend them down to one of the two places anyway...which may mean that the documents will be inprocessed faster with less probability of getting lost in the shuffle? But the directions on the Form 9 say to send the Form 9 to the RO...

So which directions do I follow?

Should I send it to both and let them straighten out the duplication?

And, seeing as my Form 9 is looking a lot like a reiteration of my NOD, should I just fax it and hold on to that fax receipt as proof of timely filing? Or is there benefit to mailing a fresh copy for scanning? My thinking is that the fax machine system is probably automated, so that whatever arrives by fax is already scanned and can just be uploaded into my C-file even if it's not as clean as something that was scanned on site. But with the US Government, one can never be too sure...

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I spoke with a VSO and she informed me that the VA is attempting to limit paper and make all information automated on a system.

All medical documentation, forms, correspondence, etc is being forwarded to one of two facilities to be scanned onto the system.

The problem is lots of paperwork from veterans and VSO's with limited manpower to actually scan the information in.

I mailed therapy notes in June to my local regional office.

From mailing directly, transferring to one of the information centers, and sitting on a pile.

It took about four months for the information to appear on e benefits.

I don't know if its a scam, but it seems poor implementation unable to handle the bulk of veterans information needing to be scanned onto the system

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  • Moderator

Boy seems like things have changed a lot since my claim filing days!

VARO took care of everything.

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