How true. VSO gave no advice, no education, 18 months and no C-File. Dropped VSO, got a lawyer, Things changed, C-File in 30 days. New words from the VA. i.e. we will work with your attorney to resolve your claim. I think VSO's like to play lawyer at the appeals board and they are not very good at that. Let them help with the initial claim. Any appeal, find a good Vet Lawyer.