You are absolutely right, Donna. The Qtc C&P exam I had on Nov 1, 2011 in Houston went in a similar fashion. I arrived promptly forty-five minutes prior to my appointment. The pschiatrist came and got me almost an hour past my 2:30 pm appt. She was very cordial. During the entire exam she asked me questions and entered my responses in the computer. It sure saved me a lot of aggravation on my carpal tunnel!