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VA Medical Centers Navigating through it
To assist the veteran by providing assistance in navigating through the Veterans Affairs Medical centers.
307 topics in this forum
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Do you use My HealtheVet? The process for signing in to your account is changing. Soon, My HealtheVet users will start signing in through the new VA sign-in page. This new process will give your account an extra layer of security to keep your VA information safe. The new sign-in process has been available on My HealtheVet for several months, and you may have already tried it for yourself. If you want to try it today, go to the My HealtheVet home page, select “Sign in,” and then select “Try the new sign in” at the top of the page. How to sign in with the new process The first time you use the new process, you’ll notice a few key differences. …
Last reply by Tbird, -
- 2 replies
- 682 views
The current VA travel pay reimbursement rate is 41.5 cents/mile. Anyone else think it is time for them to rebalance it against the increased transportation costs? The funny part is that when a COLA increase occurs, the travel pay reimbursement rate does not change...
Last reply by GBArmy, -
- 2 followers
- 11 replies
- 1k views
Had some fun this week regarding being referred out via community care for some dental treatment. Please note that I am SC for a dental issue plus am also 100% P&T so I am covered. I also have received approval for dental care in the community. My treatment required the VA to approve separate visits for a root canal, a crown, plus nitrous oxide use. For unknown reasons, it took about six weeks to get the root canal approved w/gas. I went to that appointment this week and it was pretty humorous. After they turned on the nitrous and I was feeling almost nothing, Pink Floyd's Comfortably Numb came on the radio. I was waiting on some Jimi Hendrix, but wasn't that luc…
Last reply by Tbird, -
Looking for suggestions on how to deal with VA Los Angeles Care in the Community office, and their constant delays in approving outside provider authorizations. Currently, issues are delays with SAR requests for Primary care and Urology. Alas, Every one of my providers (Primary care, Opthalmology, Podiatry, Urology, Nephrology, has experienced delays intermittently over the last 2 years. Not only for initial referrals, but for secondary auth requests as well. Often times these delays force rescheduling of time sensitive appointments and lab work. The VA CITC staff seems unfazed even when made aware of imminent deadlines. I have contacted both US senators numerous times …
Last reply by Berta, -
- 17 replies
- 1.5k views
I burned the search button out searching for the ideal /proper spot to post this so if any mod can improve please feel free to move this questrion. I presented to my local outpatient clinic in Marianna, Florida. No physicians, just nurses with blood in phlegm. They sent me to radiology (CT Scan). Radiology in turn requested a consutlt with Pulmonary. That is where the treatment ends. They told me 2 weeks ago they we looking for aa physician to assign this to. Didn't happen. Question: what are my options for getting civilian treament if they are so understaffed... or conversely who in this command chain can I go to for assistance with this? I fe…
Last reply by cannoncocker, -
- 1 follower
- 15 replies
- 3.2k views
I am in need of another epidural pain block for my spine. I normally use a non-VA doctor with my private health insurance and the wait is usually a week or two. However, this was a great opportunity to track durations from one stage to the next. Each duration is calculated from date to date and include weekends and holidays. 1. Primary care referral to Neurology appointment: 38 days 2. Neurology referral to pain clinic appointment: 76 days 3. Pain clinic referral for outside care (no pain doctor available): 16 days 4. Outside care (Business Office) calls and asks if I would like to use the Choice program. Says it may take up to 7 days to receive…
Last reply by broncovet, -
- 1 reply
- 564 views
Just a Reminder*** If any of you Veterans out there have not recieved your covid injection , please call your VAMC and ask for an appointment to come and get your Covid Injections , they should set you up an appointment to come and receive your first injection and 2 weeks later to return for the second injection. Don't put it off any longer than you possible can....better to be safe than sorry...this stuff will be around a long long time so may as well face the reality of it. keep wearing your mask and social distance yourself and wash hands often.
Last reply by GBArmy, -
- 2 replies
- 910 views
On Myhealthevet messages... Are these messages that are sent to providers, Pact Team, and others. Are they required by law to be uploaded into my health records? I have one on my primary care nurses, who has not uploaded them into my records. I've been asking for referrals since September. Are the clinics required by law to log phone calls, if ordering Rx, or getting a message to providers? One of the clinics only had provider and front would only log calls once 10 days to keep workload down. Not to mention on Dec 24th, Two vets I know was supposed to have labs done, but all day long was the on hold music, then 1631 hours it went to t…
Last reply by newhere, -
- 7 replies
- 1.1k views
I live in Montana and reside 87 miles from the nearest full service VA Medical Hospital. We have a VA clinic locally but I was referred to the main VA hospital 87 miles away for surgery consultation at the main VA hospital? I'm 100% P&T, SSDI and retired. Shouldn't have my local VA clinic PCM suggest community care under the new Mission Act of 2019 since I would have to travel 1.5 hrs for the appt and then again to have gallbladder surgery? Especially with my distance situation? Heck, I could be the foster child for community care? Sec. 142. Veterans Choice Fund flexibility and Sec. 143. Sunset of Veterans Choice Program. I'm a covered veteran but the direc…
Last reply by Buck52, -
- 9 replies
- 14.5k views
So I am about to go up the VA medical center "chain of command" and I've learned from many posts that this is common... What is the typical chain of command at a VA medical center (above the Patient Advocate)? I dislike complaining but am not averse to it where treatment and people become inaccessible. There must be a ton of people in between the Pat Adv and the Director.... I'm sure its like the military - if you go right to the base commander with an issue, you not only make the problem worse, you piss off a bunch of people in between him and yourself in a big hurry. Thanks! Dante
Last reply by GBArmy, -
- 5 replies
- 1.2k views
What can be done about a mental health social worker writing misleading information in your medical records? Questions you were never asked but they answered for you, statements you never made and contextual factors to your mental health that are the result (family problems, marital discord, lack of social support) of your conditions but it looks like they are saying this is what is causing it?
Last reply by GBArmy, -
- 1 follower
- 15 replies
- 1.7k views
Anyone been having problems with the VA Clinics cancelling your future out appointments? I have had 2 appointments schedule out for next year FORmy PCP REGULAR CHECK UP and I need to have some issues addressed and lab work done, and they just cancelled this appointment and sited no reason? I mention this to my MH Dr during a VCC Appointments last thursday and she said for me to instant message my PCP and ask why this appointment has been canceled because you need to keep this appointment for some medical issues that have came up and you need to check on your existing medical condition you are being treated for. I sent my V A PCP an instant message on Myh…
Last reply by Buck52,