New travel reimbursement system available to Veterans and beneficiaries

[Buck52]

 

New travel reimbursement system available to Veterans and beneficiaries

 

The Beneficiary Travel Self-Service System (BTSSS), which is accessible 24/7, 365 days a year, will simplify how eligible Veterans and beneficiaries claim mileage reimbursement for travel to and from both VA health care or VA authorized non-VA health care service locations. BTSSS enables Veterans and caregivers to submit claims for reimbursement of costs from a personally owned vehicle, common carrier, meals and/or lodging, and other travel related expenses such as tolls, parking and luggage. 

 

BTSSS has many advantages, for example, it:

 

• Reduces the need for completing hard copy claim submissions in-person at the facility by replacing and eliminating the previous kiosk method.
• Provides an easy to use web-based application that allows you to enter your claim over the internet via AccessVA
• Ensures timely processing and payment of travel reimbursements and reduces manual intervention and improper claim payments through automated features
• Authenticates the Veteran or Beneficiary by: 1.) VA PIV card; or 2.) A DS Logon Level 2 account.

As BTSSS goes live, the need for kiosk will be discontinued, however, in person and hard-copy claims submission will still be available. For information on eligibility, visit VA’s Travel Pay Reimbursement site here .

 

*Source* : ''Dept of Veterans Affairs''

 

 

Edited October 3, 2020 by Buck52

[GBArmy]

I tried to use it when the changes were made. I use a PO box for my mail and they won't allow that as the residence address. So I talked to the folks at the RO and they told me to just change my personal info to the street address. I said fine, but you can't have both listed, so if I do that how do I get my mail and prescriptions from the VA.  Can't. So I still use the hard copy for my travel reimbursement until they figure it out. 

[Tbird]

I found the kiosk method pretty simple, hope this is to, but I fear it won't be.

[Buck52]

I am not sure if I like this Ideal/change or not, I use to fill out the hard copy and turn it in at the travel pay office  or put it in the box just outside the office  but since they had the kiosk machines I found that pretty eazy and would use that every time I had an scheduled appointment, I use the direct deposit, and just hope they got it right  I get a direct deposit statement once a month from my direct deposit Institution. 

I don't know if I like the Idea of using the internet, if we can use the Myhealthvet part  that's fairly easy

to navigate in but this  ''Authenticates the Veteran or Beneficiary by: 1.) VA PIV card; or 2.) A DS Logon Level 2 account.'' may take a while to figure out?

 

Sometimes I wish they would just leave shi** alone.

Edited October 3, 2020 by Buck52

[broncovet]

Yea..what is a "PIV" card?  And, what is a "DS login level 2"?  It sounds like more hoops for us to jump through without any real benefit, but I dont know.  Im like tbird, the kiosk method worked pretty well and easy.